Everything you need to run a detailing business
Booking, scheduling, routing, quotes, payments, your field team, your books and your customers — one bilingual platform, on the devices you already carry.
Online booking your customers actually use
A booking page under your name that takes the back-and-forth out of getting on the calendar.
Self-service booking page
Customers pick a service and add-ons, choose their vehicle type — which sets the right price — select an open time slot and confirm. It works in English and Spanish automatically.
Deposits at booking
Collect a deposit up front so every job starts already paid in part. No-shows drop when there is money on the table.
Your brand, your reviews
Put your logo and colors on the page and show your best reviews right where customers decide (Pro and Business). Business removes the “Powered by Wax Stak” line entirely.
A portal for your customers
Each customer gets their own login to see upcoming and past jobs, invoices, photos and saved vehicles, pay a balance, manage saved cards and subscriptions, and leave a review.
Quotes customers approve online
Send a quote; the customer reviews, signs and approves it from their phone. Approved quotes become jobs in one tap.
Vehicle-aware pricing
Sedan, SUV, truck, van — price every service by vehicle type once, and the booking page, quotes and jobs all use it.
Scheduling, dispatch and routing built for the road
See the day at a glance, put the right technician on the right job, and get everyone there by the shortest path.
Daily and weekly calendar
Drag jobs between days and technicians, reorder the day in seconds, and honor every booked appointment time.
Multi-technician dispatch
Assign jobs across your whole crew. Each tech sees only their day; you see everyone’s.
Route optimization
One tap orders the day’s stops by drive time, starting from home, the shop or the tech’s current location — with a toggle back to the scheduled order (Pro and Business).
Automated scheduling
Let Wax Stak propose assignments that respect availability, skills and drive time, then approve them in one click (Business).
Multiple locations
Run more than one shop or yard? Set up each location and route from it.
Prep sheet for the day
Every technician gets a daily load manifest — the gear and products needed for that day’s jobs — before leaving the yard.
Quotes, jobs and invoices that stay in sync
One document flow from first estimate to paid invoice, with pricing rules you set once.
Quote → job → invoice
A quote becomes a job, a job becomes an invoice. Line items, deposits and balances carry through without re-typing.
Packages and products
Bundle services into packages, sell products alongside labor, and let packages expand into their component lines automatically.
Discounts, fees and taxes
A versioned catalog of discounts and fees, tax rates by jurisdiction, and a shared pricing engine so every surface computes the same total.
Deposits and credits
Deposits are held as customer credit and applied when the invoice is finalized; overpayments become credit memos.
Before / after photos on every job
Photos are attached to the job and the vehicle, shown to the customer in the portal and in the completion email — a visual history that builds over years.
Tags and notes
Tag customers and jobs, keep notes on both, and translate any note between English and Spanish on demand.
Quotes drafted from photos
Snap up to four photos in the office or the field app and Wax Stak grades the vehicle’s condition and recommends services from your catalog, priced for that vehicle. You review and apply; nothing is sent until you say so (Pro and Business).
Photos customers send when they book
Customers can add up to four photos to a booking request. Each is checked and stripped of location data, and you can draft the quote from them — or have it drafted the moment they arrive (Pro and Business).
Get paid faster, keep more of every job
One card rate on every card, debit included — Pro and Business beat the standard 2.9% + 30¢, with Tap to Pay on iPhone and no card reader to buy.
Card, debit and ACH
Take payment however the customer wants. Cards from 2.75% + 30¢, ACH at 1% + 50¢ ($10 max) — see the full rate table on the pricing page.
Payment links and a hosted pay page
Email a signed payment link from the office or the field; the customer pays on a secure hosted page in their language.
Saved cards for repeat customers
Store a card once, charge the balance next time. Expiring cards are updated automatically and you are warned before one goes bad.
Tips, refunds and partial payments
Tips are captured with the payment; refunds and partial payments are a few taps and post correctly to your books.
Disputes and settlements
See every settlement and chargeback in one dashboard, with the evidence you need to respond.
Recurring plans for your customers
Sell monthly maintenance plans. Enrollment, automated billing, pause, resume and cancel are all handled — and customers manage their own plan in the portal (Pro and Business).
A field-tech app that works without signal
Your crew’s app for the driveway — built offline-first, because detailing happens where the bars don’t.
Today’s route and job details
Schedule, customer, vehicle, address, notes and navigation in Google or Apple Maps — one tap each.
Works offline
The schedule, job details, photos, status changes and vehicle edits all work with no connection and sync the moment the phone is back in range. Payments need a connection — or send a payment link instead.
Status texts, automatically
Marking “on my way” and “completed” sends the customer a text — no typing, no forgetting.
Photo capture
Before and after shots straight from the camera, tied to the job and the vehicle.
VIN scan and decode
Scan the VIN barcode on the door jamb with the phone’s camera, or type it, and the year, make, model and trim fill themselves in from the national vehicle database — on every plan.
Clock in, clock out and odometer
Time tracking per technician, start-of-day and end-of-day mileage on the fleet vehicle, and quotes signed on the spot.
Vehicle history, visit after visit
Every vehicle keeps its jobs and its before-and-after photos from every visit, grouped by job and date — the quickest answer to “was that scratch there last time?” Customers see their vehicles and photos in the portal. On every plan.
Receipts scanned into expenses
Photograph a fuel or supply receipt in the field app, or upload one in the office, and AI reads the amount, date, vendor and account into the expense, flagging anything it wasn’t sure of (Pro and Business).
Texts and emails that keep customers in the loop
Every message is bilingual: your customer gets it in their language, you keep working in yours.
Appointment confirmations and reminders
Booking confirmations and reminders go out by text automatically. Receipts, review requests and confirmations of record go by email — unlimited on every plan.
On-my-way and completed texts
The two moments customers care most about, sent from the field with one tap. The completion text links to their photos.
TCPA-compliant opt-out
Consent and STOP handling are built in, so your business stays on the right side of texting rules.
Customer messages, one inbox
Customers write from their portal about a job, quote or invoice; your team answers from one inbox, and the reply reaches them in the portal and by email, in their language — on every plan.
Attachments and AI-drafted replies
Send a photo of the finished work or a PDF with your reply, and start from a reply AI drafts in the customer’s language (Pro and Business).
Branded email
Your logo, colors, from-name and reply-to on every transactional email (Pro and Business). Business also removes the “Powered by Wax Stak” credit.
Email marketing
Compose a broadcast, schedule it, and send it to a segment — by service history, spend, recency or vehicle — with custom templates and CAN-SPAM handling built in (Business).
Social links in your footer
Facebook, Instagram and the rest appear in your branded emails and your customer portal.
Reviews and reputation, with AI doing the heavy lifting
Ask for reviews at the right moment, understand what they say, and answer them well — in English or Spanish.
Automated requests, AI analysis and drafted replies are included on Pro and Business; Starter can send review requests manually.
Review requests after every job
A review request goes out by email when a job completes, with a cooldown so nobody is pestered.
Google and Yelp prompts
Point happy customers to your Google or Yelp profile and track how each campaign performs.
AI sentiment and themes
Every review is analyzed for sentiment and recurring themes, so you know what customers keep praising — or complaining about.
AI-drafted replies, EN/ES
A reply drafted in the customer’s language and your tone, ready to edit and post.
Technician feedback and training plans
Turn review themes into per-technician feedback reports and AI-generated training plans.
Trend alerts
Get told when sentiment shifts before it shows up in your bookings (Business).
Bookkeeping built in, QuickBooks when you want it
Your books are recorded from day one on every plan; Pro and Business open the ledger.
Bookkeeping views are included on Pro and Business. QuickBooks Online sync is Business.
Cash or accrual ledger
Every invoice, payment, deposit, refund and fee posts to a real double-entry ledger. Pick cash or accrual once.
Profit & loss, balances, statements
P&L, customer balances and statements, trial balance — the numbers your accountant asks for, without a spreadsheet.
Expenses and bank deposits
Record expenses — or photograph the receipt and let AI fill them in — reconcile bank deposits, and keep the fee line-items your processor charges you visible.
Chart of accounts and taxes
A chart of accounts you can shape, tax rates per jurisdiction, and a tips account so tipped payments post cleanly.
QuickBooks Online sync
Push invoices, payments and tax codes to QuickBooks with a mapping you control (Business).
Payroll inputs
Hourly rates and tracked time per technician, ready for payroll.
Reporting and AI insights
Know what is happening in the business without building a report by hand.
Basic dashboard on Starter; standard reports on Pro; the full suite with AI insights on Business.
Revenue dashboard
Revenue by day, week and month, job counts and completion rate, top customers — bilingual, on every plan.
Standard reports
Revenue by service, customer retention and churn risk, technician productivity, payment-method mix, trend charts and CSV export (Pro and Business).
Custom report builder
Filter by date, service, technician, customer and vehicle type; save the configuration; compare year over year (Business).
Scheduled delivery
Have a saved report emailed weekly or monthly with a PDF attached (Business).
Tax prep, mileage and route efficiency
Annual revenue, mileage deductions and a route-efficiency score per technician, day, week and month (Business).
AI weekly insights
A short weekly read on what moved and why — “ceramic coating revenue up 23% this month” — generated for your numbers (Business).
Fleet, team and the rest of the operation
The parts of running a crew that other tools leave to spreadsheets.
Fleet vehicles and fuel
Register your vans and rigs, assign them to technicians and routes, capture odometer readings and estimate fuel cost per route.
Roles and permissions
Invite staff by email and give each person exactly the access they need — owner, manager, technician.
Audit log
Who changed what, and when — across the whole account.
Customer and vehicle records
Every customer with their vehicles, addresses, job history, balance and consent status in one place; rebooking takes two taps.
Feature flags and settings
Turn features on and off per account; configure hours, service area, deposits, timezone and notification templates.
English and Spanish everywhere
The back office, the field app, the booking page, the portal, texts, emails and reports are all fully bilingual — and any note can be translated on demand.
See it on your own jobs
We’re in private beta. Join the list and we’ll invite you as spots open — your first 30 days are free.